The issue that was affecting deposits made via certain Jefferson Credit Union Debit Cards has been resolved and services are operating normally.
During the interruption, some members experienced delayed deposits or account activity related to transactions processed during the event. We appreciate the patience and understanding shown by our members while our processor worked to restore normal service.
If you believe you were adversely affected by this interruption, including being charged a fee as a result of delayed processing, please complete the Service Interruption Fee Review form below. Jefferson Credit Union will review your account activity and determine whether the fee was related to the service interruption between October 14, 2026, through October 23, 2026.
Thank you for your patience and for allowing us the opportunity to serve you
What Happened?
Certain debit cards experienced issues receiving deposits through third-party applications. While purchases and normal card use were generally unaffected, some deposits were delayed during the service interruption. The issue has since been resolved.